Our Customer Experience Process

Contact Our Team

Get in touch with us and find out how we can help you achieve your vision through custom made curtains and blinds. No project is too big, too small, or too creative for our interior design team! 1

A Quick and Easy Quote

Next, we’ll organise your quote. This includes detailed costing for bespoke window treatments based on your specifications and floor plans. We’re happy to quote on window treatments for homes and spaces with high ceilings, unique design elements, and non-standard measurements. 2

Book Your Appointment

Once you’re happy with your quote, we will book an appointment with you for a convenient, one-on-one on-site consultation with an interior design and installation specialist to go through all the details.3

On-Site Interior Design Consultation

When our interior design and installation specialists visit your space, we work to get a clear idea of your vision and the different design elements of your space. We’ll put our many years of experience to work to help you design window treatments that bring your interior to life. 4

Confirm Your Order

Once you are happy with your quote and want to move forward with the design, you can simply confirm your order with a deposit. Lead times will vary depending on the size and nature of the order, but we’ll do everything we can to make sure your order arrives as quickly as possible. 5

We Get to Work

We put your curtains and blinds in the hands of our experienced, Australian-based manufacturer. At every stage of the manufacturing process, we check your window treatments to ensure high quality, beautiful, bespoke results. 6

Finalise Installation Dates

Once your order is ready, we’ll contact you to confirm a time and date for installation. We’re here to work as partners on your project, making sure your window treatments arrive exactly when they should, whether you’re building a new property, renovating, or redesigning your home’s interior. 7

Delivery and Installation – and Enjoy!

Our installation team will arrive at the appointed time to professionally install your blinds or curtains. We’ll ensure a clean and precise result, performing a quality and performance check as well as running you through anything you need to know about caring for or operating your elegant new window treatments. Once we’re done, you can relax and enjoy your beautiful, new space! 8

Contact Us

Get a Quote

Questions or queries about our outdoor blinds or custom blind design and installation services?

Get in touch with our team

1300 471 769

[email protected]