Frequently asked questions
Everything you need to know, in one place
From product selection to installation, our FAQs cover the details that matter most. Clear answers, practical guidance, and expert insight to help you make informed decisions with ease.
What services do you provide?
We design, supply, and install custom window treatments and soft furnishings for residential and commercial spaces. Our range includes curtains and track systems, blinds, shutters, outdoor shading, upholstery, wallpaper, and motorisation solutions. Everything is made to measure and managed end to end by one experienced team. If you want a smooth process and a reliable result, book a consultation to discuss your project.
Do you work with both homeowners and commercial clients?
Yes. We work with homeowners, interior designers, architects, builders, developers, and commercial operators across Melbourne. Our experience spans single-room upgrades through to large-scale developments and fit-outs. Each project receives the same level of care, coordination, and technical accuracy. If you need a partner who understands both design and delivery, get in touch to start planning.
Are your window treatments custom-made?
All our window treatments and soft furnishings are custom-made to suit your space, measurements, and performance needs. This ensures a precise fit, better longevity, and a more refined finish than off-the-shelf options. We guide you through fabric, system, and finish selection to match your goals and budget. Speak with our team to explore tailored options for your space.
Can you help with design and product selection?
Absolutely. Our in-house team provides practical design guidance to help you choose the right fabrics, systems, and finishes. We consider light control, privacy, durability, compliance, and aesthetics before recommending solutions. This helps avoid costly mistakes and ensures the final result performs as intended. Book a consultation to receive clear, expert advice tailored to your project.
Do you manage the entire process?
Yes. We manage everything from initial consultation and measurement through to supply and professional installation. Having one team responsible reduces delays, miscommunication, and coordination issues. Our structured process keeps projects on schedule and within budget. If you value efficiency and accountability, contact us to discuss an end-to-end solution.
What types of products do you offer?
We offer a wide range of curtains, blinds, shutters, outdoor blinds, awnings, track systems, upholstery, wallpaper, and motorised solutions. Products are sourced from trusted Australian and international suppliers and selected for performance and reliability. Whether your priority is privacy, insulation, automation, or durability, we can recommend suitable options. Talk to us about the right products for your space.
Do you offer motorised and smart home solutions?
Yes. We provide motorised blinds, curtains, shutters, and outdoor shading systems that can be operated by remote, wall switch, app, or integrated smart platforms. Automation improves ease of use, energy efficiency, and consistency across larger spaces. Our team specifies and installs systems that suit both simple and advanced setups. Contact us to explore motorisation options.
Can you work to project timelines and budgets?
We understand the importance of timelines and cost control, especially on commercial and multi-site projects. Our team coordinates closely with builders, designers, and project managers to align with schedules and specifications. We provide clear pricing and realistic lead times upfront. If you need dependable delivery without unnecessary complexity, book a project discussion with our team.
Do you offer compliant and performance-rated solutions?
Yes. We supply fabrics and systems that meet relevant Australian standards, including fire-rated, durable, and low-maintenance options where required. This is especially important for commercial, hospitality, education, and healthcare environments. We can also provide documentation to support compliance. Speak with us to ensure your project meets both design and regulatory requirements.
How do I get started?
Getting started is simple. Contact our team to arrange a free on-site consultation, where we’ll discuss your space, priorities, and budget. From there, we provide clear recommendations and manage the process through to installation. Whether your project is large or small, our goal is to make it straightforward and well-executed. Get in touch today to begin.